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5 ans d'experience

Competences

Account & Client Management Customer Service Sales Follow-Up Professional Communication Teamwork Problem Solving Quality Control Textile/Fabric Machine Operation Hotel Operations

Experience

Account Manager

Forex Industry

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Managed professional relationships with clients, responding to account‑related inquiries and ensuring high satisfaction. Followed up on sales leads, supported client requests and contributed to retention activities. Coordinated with internal teams to resolve client issues and communicated service details clearly. Utilised strong communication and problem‑solving skills to handle customer concerns professionally.

Fabric Machine Operator

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Operated textile production machinery safely and efficiently, monitoring processes and checking fabric quality in real time. Followed strict workplace safety procedures and production instructions, reporting any machine or process issues promptly. Maintained a clean and organized work area to support continuous production flow. Contributed to quality control and ensured timely completion of production targets.

Hotel Staff / Hotel Operations

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Provided professional and friendly customer service to guests, handling requests and ensuring a pleasant stay. Assisted with daily hotel operations, coordinating with colleagues to maintain smooth service delivery. Communicated effectively with guests and team members to resolve issues quickly. Performed routine operational duties while upholding service standards and quality.

Langues

English

fluent

Turkish

fluent

Urdu

fluent

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